Exchanges and returns

Do you want to exchange or return a product?
You can do this easily and quickly in three steps :-)

You can return your order up to 14 days after receipt and we will ensure that the purchase amount is in your account within five working days of receiving the return shipment.

Easy returns in three simple steps:

Step 1: Complete the return form
Download the return form here and fill it out completely.

Step 2: Send your order
Send the items along with the completed return form to the address on the return form. Make sure to include a Track & Trace code with the package.
As a broadcaster, you are responsible and we do not want any misunderstandings to arise.

Step 3: Receive the purchase amount in your bank account
Once we have received the package, we will ensure that the purchase amount is deposited into your bank account within five working days.